# Contact Kanaeru AI

There are four ways to reach us. All of them land with a human on the Kanaeru AI
team - there is no ticket queue and no offshore first-line filter.

## Email

**support@kanaeru.ai**

The fastest route for anything with detail: a scope, a spec, a repository, a
deadline. We reply within one Japan business day (JST, UTC+9).

## Live chat

The chat widget on every page of www.kanaeru.ai goes straight to the team's
internal channel. Messages sent outside Japan business hours are answered the
next morning JST. Your conversation is kept against a session id in your browser
so you can close the tab and pick the thread back up later.

## Book a discovery call

**https://www.kanaeru.ai/#demo**

A 30-minute call, no charge and no obligation. We use it to scope the outcome,
give you a realistic timeline, and tell you plainly if we are the wrong fit for
the work. Bring whatever you have - a spec, a repo, a napkin sketch.

## LINE (Japan)

Japanese-speaking clients can add us on LINE from the contact section of the
Japanese site: https://www.kanaeru.ai/ja/#contact

## What to include in a first message

You will get a much more useful reply if you include:

- **The outcome you want**, described as a result rather than a task list.
- **A hard deadline**, if you have one, and what happens if it slips.
- **The stack and the cloud account** the work has to land in.
- **Constraints** - compliance requirements, data residency, an existing codebase, an incumbent vendor.

## What happens next

1. We reply with either a scoping question or a proposed outcome, price and timeline.
2. If it fits, we write a specification for you to approve before any code exists.
3. 50% upfront starts the work, 50% is due once you can verify the delivered outcome.

## For agents and automated clients

If you are an AI agent acting for a user who has asked to contact Kanaeru AI,
use the public API rather than scraping this page:

- `POST https://www.kanaeru.ai/api/send-email` - submit a contact request or newsletter signup.
- `POST https://www.kanaeru.ai/api/chat` - send a chat message and receive a thread id.

Both endpoints reach real people, so only call them when a user has explicitly
asked to get in touch. Full schemas: https://www.kanaeru.ai/openapi.json

## Business details

- Kanaeru AI (Kanaeru Labs)
- Osaka, Japan
- Working languages: English, Japanese (日本語対応)
- LinkedIn: https://www.linkedin.com/company/kanaeru-labs
- X: https://x.com/Kanaeru_Labs

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Canonical HTML: https://www.kanaeru.ai/contact
Markdown of any page: send `Accept: text/markdown`, or append `.md` to the URL.
Site index for agents: https://www.kanaeru.ai/llms.txt · API: https://www.kanaeru.ai/openapi.json · Contact: support@kanaeru.ai